United Airlines has recently made a statement regarding a discovery that some airplane cockpit door access codes could have been made public. In the official statement, the airline also assures that it does have a protocol in place for potential security breach emergencies like this, protocols which ensure the cockpit remains secure.
In an emailed statement, United spokeswoman Maddie King comments, “The safety of our customers and crew is our top priority and United utilizes a number of measures to keep our flight decks secure beyond door access information.”
She goes on to assert that United is working diligently to resolve this issue as soon as they can and, she says, “In the interim this protocol ensures our cockpits remain secure.”
The report goes on to note that glitches in the technology aboard airplanes are somewhat common. However, in the recent past, IT issues like this would have typically resulted in passengers not being allowed to board a flight because of apparent connectivity problems. For example, United was forced to ground all domestic flights, in January, because of a technical glitch that affected the fleet nationwide. And, in October, a different glitch affected the airline’s luggage-weight reporting system and that glitch delayed flights around the world.
Other airlines, of course, have also experienced their fair share of similar technology glitches.
Of course, airline security has been a major concern of late, following the 2011 9-11 disaster when terrorist managed to commandeer the cockpit, which led to commercial passenger airlines to adopt new policies and systems for assuring cockpit door security. Also, the rise in aggressive—even violent—removal of passengers for reasons that continue to puzzle the general public continues to escalate concern over safety on all flights. A glitch like this, then, will just add yet more trouble and more work for not just United Airlines, but for every domestic passenger airline.
At the end of the day, King asserts, too, “I can confirm it was not a breach.”
Accordingly, United Airlines and United Express operate roughly 4,500 flights a day between 215 domestic and 122 international airports across five continents.