Head-To-Head Survey: TeleTech (TTEC) & Its Rivals

TeleTech (NASDAQ: TTEC) is one of 187 publicly-traded companies in the “IT Services & Consulting” industry, but how does it compare to its competitors? We will compare TeleTech to similar businesses based on the strength of its profitability, risk, institutional ownership, dividends, analyst recommendations, valuation and earnings.


This table compares TeleTech and its competitors’ net margins, return on equity and return on assets.

Net Margins Return on Equity Return on Assets
TeleTech 3.45% 19.24% 8.26%
TeleTech Competitors -21.96% -274.19% -4.67%

Volatility & Risk

TeleTech has a beta of 0.89, meaning that its share price is 11% less volatile than the S&P 500. Comparatively, TeleTech’s competitors have a beta of 1.15, meaning that their average share price is 15% more volatile than the S&P 500.

Insider & Institutional Ownership

24.8% of TeleTech shares are owned by institutional investors. Comparatively, 61.9% of shares of all “IT Services & Consulting” companies are owned by institutional investors. 70.0% of TeleTech shares are owned by insiders. Comparatively, 16.9% of shares of all “IT Services & Consulting” companies are owned by insiders. Strong institutional ownership is an indication that large money managers, hedge funds and endowments believe a company is poised for long-term growth.


TeleTech pays an annual dividend of $0.50 per share and has a dividend yield of 1.2%. TeleTech pays out 47.6% of its earnings in the form of a dividend. As a group, “IT Services & Consulting” companies pay a dividend yield of 1.4% and pay out 41.5% of their earnings in the form of a dividend. TeleTech lags its competitors as a dividend stock, given its lower dividend yield and higher payout ratio.

Valuation & Earnings

This table compares TeleTech and its competitors gross revenue, earnings per share (EPS) and valuation.

Gross Revenue Net Income Price/Earnings Ratio
TeleTech $1.28 billion $33.67 million 39.52
TeleTech Competitors $2.81 billion $231.54 million 338.69

TeleTech’s competitors have higher revenue and earnings than TeleTech. TeleTech is trading at a lower price-to-earnings ratio than its competitors, indicating that it is currently more affordable than other companies in its industry.

Analyst Recommendations

This is a breakdown of current ratings and recommmendations for TeleTech and its competitors, as provided by MarketBeat.

Sell Ratings Hold Ratings Buy Ratings Strong Buy Ratings Rating Score
TeleTech 0 1 0 0 2.00
TeleTech Competitors 852 4828 7614 185 2.53

TeleTech currently has a consensus target price of $43.00, indicating a potential upside of 3.61%. As a group, “IT Services & Consulting” companies have a potential downside of 2.22%. Given TeleTech’s higher probable upside, equities research analysts plainly believe TeleTech is more favorable than its competitors.


TeleTech competitors beat TeleTech on 10 of the 15 factors compared.

TeleTech Company Profile

TeleTech Holdings, Inc. (TeleTech) is a customer service provider that delivers consulting, technology, growth and customer care solutions on a global scale. The Company operates through four segments: Customer Management Services (CMS), Customer Growth Services (CGS), Customer Technology Services (CTS) and Customer Strategy Services (CSS). The CMS segment designs and manages clients’ front-to-back office processes to deliver just-in-time, personalized, multi-channel interactions. The CGS segment offers integrated sales and marketing solutions to help its clients in the business-to-consumer or business-to-business markets. The CTS segment includes operational and system design consulting, customer experience technology product, implementation and integration consulting services, and management of clients cloud and on premise solutions. The CSS segment provides professional services in customer experience strategy, and system and operational process optimization.

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